and network support services.
5 stage start to finish service.
service starts with a FREE on site fact find.
A senior consultant will undertake the fact find and
stay with the project until conclusion.
1. FREE - On Site Fact Finding
Successful IT projects are built on the foundation of
accurate analysis and fact finding. We need to understand
your problems and issues and how you perceive your IT
problems. From this initial fact find we will construct
a high level proposal. The site visit is preceded by
a short questionnaire. The questionnaire is designed
to help you get the maximum benefit from the site visit.
High Level Outline Proposal
We will provide a high level written proposal. The purpose
of this proposal is to give you an indication of time
scales, costs and effort associated with your project.
In our experience clients want to know what we are intending
to do, why we are doing it, how much will it cost and
how long will it take. They also need an idea as to
the ongoing maintenance costs.
High Level Outline Proposal will contain:-
Objectives and Deliverables
high level proposal is intended a discussion document
leading to the production of the final proposal. At
this stage you have not incurred any costs.
2 - FINAL PROPOSAL
The final proposal is based on the discussions around
the outline proposal.
The final proposal brings together the fine detail and
costings associated with your project.
It is the basis for the final agreement and will
summary of project.
areas of responsibility.
The final proposal forms the basis for the project.
3 - INSTALLATION
Installation will be carried out by suitably qualified
technicians. Work will follow industry standard guidelines.
The project is managed by your single point of contact
- normally the consultant who initiated the project.
4 - TESTING
In our experience time used for testing is never wasted.
We will test and prove all aspects of the installation
prior to handover and "go live".
We agree a handover process as part of the final proposal.
No shocks, no unexpected costs, no "I thought you
were going to......"
Following handover an annual maintenance contract is
put in place to ensure continued trouble free operation.
us help cure your computer and network support headaches.
Pick up the 'phone and call us today 0845 643 1091